Frequently Asked Questions

  • Harim Cleaning & Services LLC proudly serves the Mississippi Gulf Coast and surrounding communities. If you're unsure whether we service your location, please contact us—we're happy to help.

  • We provide a variety of residential and commercial cleaning services, including:

    • Deep Cleaning

    • Regular Maintenance Cleaning

    • Move-In Cleaning

    • Move-Out Cleaning

    • Office Cleaning

    • Commercial Cleaning

    • Vacation Rental/Airbnb Cleaning

    • Post-Construction Cleaning

    • Custom Cleaning Services

  • Yes! Harim Cleaning & Services LLC is a family-owned and operated business. We believe in providing honest, dependable service while treating every client's home or business with the same care and respect we would our own.

  • No. Many of our clients provide a key, garage code, or other secure method of entry. If you prefer to be home during the service, that's perfectly fine too.

  • You can schedule your cleaning by phone, email, through our website, or by completing our online booking form.

  • Yes! We offer weekly, bi-weekly, monthly, and even custom schedules. Recurring clients enjoy a consistently clean home without the hassle of booking every visit.

  • Some services, such as large jobs, move-in/move-out cleanings, or first-time appointments, may require a deposit to reserve your appointment. Any deposit requirements will be discussed before booking.

  • In many instances, you may be required to provide certain materials such as paper towels and trash bags, but besides that, we bring our own professional cleaning supplies and equipment. If you have specific products you'd like us to use due to allergies or personal preference, simply let us know in advance.

  • To help us provide the best service possible, we ask that you:

    • Pick up personal belongings and clutter.

    • Secure pets if necessary.

    • Store valuables and fragile items safely.

    • Inform us of any areas requiring special attention.

    This allows our team to spend more time cleaning rather than organizing.

  • Basic tidying is included when necessary, but extensive organizing services are not included unless requested as an add-on service.

  • We accept cash, major credit and debit cards, checks, and electronic payment methods. Accepted payment options will be confirmed when booking.

  • Payment is due upon completion of the cleaning unless other arrangements have been made in advance.

  • We kindly request at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

  • Your satisfaction is our priority. If you're not completely satisfied, please contact us within 24 hours of your cleaning. We'll gladly address any areas of concern and work to make it right.

  • Absolutely. We respect every client's home and privacy. Our team handles your property with care, professionalism, and integrity. If an accidental damage occurs, please notify us immediately so we can work with you to resolve the issue promptly.

  • We love pets and are happy to clean homes with furry family members! For the safety of your pets and our cleaning professionals, we ask that you let us know ahead of time if you have pets.

    If your pet is friendly and comfortable around new people, they are welcome to remain home during the cleaning. However, if your pet is anxious, aggressive, or may become stressed by equipment such as vacuums, we kindly ask that they be secured in a separate room or area while we work.

    Please also let us know if there are any special instructions regarding your pets, such as doors that should remain closed or pets that should not be let outside.

  • We understand that plans can change. If you need to reschedule your cleaning appointment, please contact us as soon as possible.

    We kindly request at least 24 hours' notice so we can adjust our schedule and offer the appointment to another client. We'll gladly work with you to find a new date and time that fits your schedule.

    Appointments rescheduled with less than 24 hours' notice may be subject to a rescheduling fee, depending on the circumstances.

  • Yes. Harim Cleaning & Services LLC is a licensed business and is committed to operating professionally and responsibly. We carry insurance to help protect both our clients and our team while providing cleaning services, giving you added peace of mind.

    If you'd like proof of insurance or have specific requirements for your property, we're happy to provide documentation upon request.

  • We're always happy to help! If you have additional questions or need more information about our services, please don't hesitate to contact Harim Cleaning & Services LLC. We look forward to serving you and making your home or business shine.